FAQs

At Kurt’s Service Centers, we’re dedicated to providing top-notch automotive services and ensuring our customers are well-informed. Below are answers to some common questions about our services, policies, and what sets us apart.

We provide a comprehensive range of auto and medium-duty truck repair services, including:

  • Brake repair and replacement

  • Steering and suspension services

  • Heating and air conditioning maintenance

  • Tune-ups and performance enhancements

  • Exhaust system repairs

  • Electrical system diagnostics

  • Scheduled maintenance

  • Transmission services

Our experienced technicians are equipped to handle both foreign and domestic vehicles, ensuring your vehicle receives the care it deserves.

Yes, we stand behind our work with a 12-month/12,000-mile warranty on maintenance and repairs. This warranty reflects our confidence in the quality of our services and our commitment to customer satisfaction.

We utilize high-quality products to ensure optimal performance and longevity of your vehicle. Our preferred brands include:

  • Mobil 1 synthetic motor oil

  • BG Products for automotive fuel, greases, tools, and equipment

These trusted brands help us deliver reliable and efficient services to our customers.

Absolutely! We offer same-day service for oil changes and brake services. Our goal is to get you back on the road safely and promptly.

Scheduling an appointment is easy! You can:

  • Call us at (815) 395-1900 for the Harrison location or (815) 962-7110 for the Cunningham location

  • Visit our Contact Page to send us a message

Our friendly staff will assist you in setting up a convenient time for your service.

Yes, we offer a FREE shuttle service to make your experience as convenient as possible. While your vehicle is being serviced, our shuttle can transport you to your desired location within the area.

There’s no special preparation needed. Simply ensure that our mechanics can access your vehicle’s hood and brakes. We’ll take care of the rest to provide you with efficient and thorough service.

Our dedication to honesty, quality, and community involvement distinguishes us from the competition. Key aspects include:

  • Over 50 years of experience in the Rockford community

  • Family-owned and operated business

  • ASE and AOCA certified technicians

  • Active memberships in the Automotive Service Association (ASA) at local, state, and national levels

  • Involvement with the Rockford Chamber of Commerce, National Federation of Independent Businesses, and the Heritage Kiwanis Club

Our commitment to excellence and community service ensures that you receive trustworthy and high-quality automotive care.

We have two convenient locations in Rockford, IL:

  • Cunningham Location:
    1510 Cunningham St, Rockford, IL 61102

  • Harrison Location:
    5730 Wansford Way, Rockford, IL 61109

Hours of Operation

  • Monday: 7:30 AM – 5:00 PM
  • Tuesday: 7:30 AM – 5:00 PM
  • Wednesday: 7:30 AM – 5:00 PM
  • Thursday: 7:30 AM – 5:00 PM
  • Friday: 7:30 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Emergency

Vehicle Service

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Harrison

cunningham